Local Event

A Day Of Hospitality & Wine Service Excellence

Mon, June 1, 2026 (9:00 AM - 4:00 PM)

Carabao
145 Gasser Drive
Napa, CA 94558
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NVSH inaugural: full-day hospitality & wine service immersion with MS Gillian Ballance, Brandon McKay & Sur Lucero MS. $125 · Lunch included

$125 per person · Lunch included Carabao · Napa Valley, CA

The Napa Valley School of Hospitality invites sommeliers, servers, and hospitality managers to our inaugural full-day immersion in the standards that define world-class service.

The day is facilitated by Master Sommelier Gillian Ballance and Brandon McKay, author of Unwavering Hospitality — covering the foundations of gracious service, wine production, and what it actually means to take care of a guest at the highest level.

You'll also get hands-on with guest sommelier Sur Lucero, MS — working through real service scenarios, sparkling wine technique, the art of decanting, and the tableside tricks that separate good service from unforgettable service.

What's included:

  • Hospitality & Service Review with Brandon McKay, author of
    Unwavering Hospitality
  • Wine Production Overview Classic grapes, regions,
    and winemaking fundamentals
  • Food & Wine Pairing Principles and palate training
    for the professional table
  • Sparkling Wine Service Proper technique, presentation,
    and tableside protoco
  • The Art of Decanting When, why, and how —
    technique and guest experience
  • Wine Service Lab Hands-on with
    Sur Lucero, MS

Who should attend: Sommeliers, servers, floor managers, beverage directors, and anyone serious about elevating their craft. Space is intentionally limited — this will be a focused, high-quality room.

Tags

  • Carabao
  • Things to do in Napa, CA
  • California Wine & Food Events
  • Napa Wine & Food Events

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